Can You Move Your Medical Alert System To Another Home?

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Updated: June 9, 2022



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If your loved one is moving in with you, is a snowbird, or may just be spending time on an extended vacation, can they take their medical alert system with them?  That’s a good question.  Since you’ve seen how simple it is to install a system (if not, see our Basic Installation & Set-Up Guide), you may think you can simply unplug the console from the wall and phone jack, grab your pendant button, belt clip-button, or wrist-watch button, and go.  Well you’re partially right, but there are some very important things that you must remember. Read our LifeStation reviews for a full amount of product features.

First, contact your medical alert monitoring company for specific instructions and guidelines.  This is vitally important. They must update their records to show the location of the system so they can contact the proper emergency medical service (EMS), in the event that help is needed.  I can’t stress enough how important this is.  Simply moving the system is not enough.  They may also have a charge to make the change, so be sure to ask.

Second,  follow the basic set-up instructions that came with your system.  Even if you move the system for a short period of time, you need to treat the new location as if it is a permanent one.  System requirements are the same no matter where or how long it is installed.

Third, if you have other emergency buttons that came with your system, whether portable or wall mounted, ask your medical alert service provider whether you need to take them with you.  You may not think you need them for a temporary move, but your medical alert system may miss them – literally!  Many systems  supervise these buttons, which means they want to know if they are still near the system.  They do this at predetermined times, and if found missing, could cause the trouble light to turn-on and a signal sent to the medical alert monitoring company (see How Typical Medical Monitoring Systems Work ).

Also, be sure you test your system for range around the home and for proper communication with the medical alert monitoring station.  Don’t make any assumptions here.  Every home is different and your range may not be the same as it was previously. See How To Test Your Medical Monitoring System for more detailed information.

Lastly, don’t forget about how the first responders will gain access to the home.  Will you use a lock box or leave a key with a neighbor?  See In a Medical Emergency, Save Your Loved One and Their Door! if you need more ideas.

As you can see, there are a lot of steps involved in moving your system.  They are pretty simple really, just remember to contact your medical alert monitoring company for specific instructions before you move your system.