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Medical Guardian Review

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Review Summary: Medical Guardian has been a leading provider of medical alert devices for years. They have fair pricing and are forthright with their information. We like the fact that they have stylish equipment options with all of the latest no phone line (cellular), GPS, and fall detection options.

DISCLOSURE: We may receive referral fees from this company for purchases or inquiries made by you. Thanks to your support, we can maintain the website & offer you special discounts, at no cost to you.

There are four main products that Medical Guardian offers:

  1. Classic Guardian - a traditional telephone line based system
  2. Home Guardian - a cellular, no phone line system with optional fall detection
  3. Mobile Guardian - a cellular-based GPS enabled mobile option, for protection in or outside your home
  4. Premium Guardian - like the the Mobile Guardian, but with longer battery life , improved technology, and optional fall detection
They also offer the Alert 911 Assist option (a 911 phone) that is in addition to Classic Guardian or Home Guardian.


Pros: No equipment or set-up charges, refunds for unused months of service, emergency 24-hour emergency support, automatic monthly tests of the console to the central monitoring station, monthly rate guaranteed never to increase, and a CSAA Five Diamond monitoring center staffed with medically trained personnel.

Cons: Prefer an initial 3-month commitment but not always required, no activity monitoring option, and no pill reminder option.

Rating: 4 1/2 out of 5 stars

DISCLOSURE: We may receive referral fees from this company for purchases or inquiries made by you. Thanks to your support, we can maintain the website & offer you special discounts, at no cost to you.

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Call Today! 1-800-988-8105

Quick Stats:

Most Important Things To Consider
Medical Guardian Logo How did Medical Guardian do?
Price
Medical Guardian Review

Cost for Equipment

Free equipment and no set-up or activation or charges. Shipping is $9.50 but waived with annual payment plans. Free shipping is also available with 90-day service commitments, when ordered by phone.

Cost Per Month

$29.95/month (plus sales tax in some states)

Advance Payment Discounts

$89.85/Quarterly (No Discount)
$179.70/Semi-Annually (No Discount)
$329.45/Annually (One Month Free)

Monitoring Agreement Term

3-Month initial commitment (includes a 10-day grace period to cancel and receive a refund). You will also receive a refund for any pre-paid monthly services after the initial 3-month commitment.

Repairs or Replacement Charges

None, replacements shipped free for defective equipment and battery replacements. Optional $5.00/month Protection Plan for damaged or lost equipment that could cost up to $350.00 to replace without it.
Cancellation Policy & Discounts
Medical Guardian Review

Cancel at Any Time

Yes

Senior Discount

AARP discount is 10% off an annual plan.

Other Discounts

Veteran discount is 10% off an annual plan. Can only use one discount at a time. Other limited time offers may be available.
Equipment
Medical Guardian Review

Approximate Button Range in Typical Home

The Classic Guardian has a 1300' range.

Watch/Button Battery Life

Battery will last approximately 3-5 years. Has low battery indicator.

What Happens if I Lose Power

Approximately 32 hours of battery backup

Is the Watch/Button Waterproof

Yes

How Can The Button Be Worn

Neck and wrist options. Can choose both when ordering but a 2nd button will cost $2.00/month.

UL Certified Equipment

Yes

Does The System Automatically Test Itself To The Monitoring Center

Monthly

24 Hour Technical & Customer Support

24-hour emergency support is available. Customer Support is available 9:00 AM - 9:00 PM EST on weekdays and 9:00AM to 5:00PM EST on weekends. 
Monitoring Station
Medical Guardian Review

TMA (CSAA) Five Diamond Certified Monitoring Center

Yes, but not company owned.

Typical Response Time When Button Pressed

Approximately 30-45 seconds
Other Options & Information
Medical Guardian Review

How Fast Does System Ship

Ships same day if received and processed by 3:00 PM EST

Do You Need Separate Systems For Mom & Dad

No, but an additional button is $2.00/month.
Optional Advanced Features
Medical Guardian Review

Activity or Inactivity Monitoring

No

Senior Fall Detection

Yes. Home Guardian and Premium Guardian (optional).

Cellular or No Phone Line

Yes. Home Guardian, Mobile Guardian and Premium Guardian

Non-GPS Mobile Alert System For Protection On The Go

Yes. Alert 911 Assist option (911 phone) that can be added to the Classic Guardian or Home Guardian systems for $10.00/month.

Smoke or Carbon Monoxide Protection

No

GPS Medical Alert Tracking System

Yes. Mobile Guardian and Premium Guardian
Special Offers
Medical Guardian Review

Special Offers For Our Visitors

DISCLOSURE: We may receive referral fees from this company for purchases or inquiries made by you. Thanks to your support, we can maintain the website & offer you special discounts, at no cost to you.
 


Medical Guardian 1-800-988-8105
1-800-988-8105



Likes:

Reasonable Service Rates - Company has competitive rates with a discount when services are paid annually.

Cancel at Any Time Policy - If you are not happy with your system or service, you can cancel and get a refund for unused months of service paid, after initial 3-month commitment.

Monitoring Center - The monitoring center is CSAA Five Diamond Certified, although it's not company owned.

Automatic Monthly Tests - System's console will automatically test monthly to the monitoring station.

24-Hour Support - Emergency only support is available 24 hours per day.

Flexible Monitoring Agreement - You can cancel at anytime.

Cellular Option - They do offer a cellular model in case you are without traditional land-line phone service.

Fall Detector Option - Since diabetics can have the tendency to faint and falls are common among seniors, fall detectors can be helpful because the user may be unable to press their medical emergency button.

Mobile GPS Option - For seniors or even young children on the go, this may be an important option for you.


Dislikes:

No Activity Monitoring - Activity monitoring typically requires the user to check in with the system by pressing a button once every 24 hours. This is very beneficial as it allows you to know that your loved one is active and about each day.

No Pill Reminder Option - Having the system remind you of when to take medication is a nice feature, although not required by all. Many of these services have the main unit console provide some sort of beep reminder on regular interval to remind you of when to take your medication. The downside to this option is that it will not tell you what or how much medication to take.


Bottom Line:

We feel Medial Guardian is a solid choice to consider when making your decision. They have professional, knowledgeable staff who answered all our questions. They have many service options to choose from and their monitoring center uses two operators on calls that require emergency assistance. They offer the latest technology including no phone line cellular options and fall detection as well. There equipment is modern looking too.

DISCLOSURE: We may receive referral fees from this company for purchases or inquiries made by you. Thanks to your support, we can maintain the website & offer you special discounts, at no cost to you.


Click For Special Offers For Our Visitors From Medical Guardian

Call Today! 1-800-988-8105

Although our experience with this company had these results, your experience may be different. If you're interested in this company's services, contact them to judge for yourself.


*Medical Guardian logo is a registered trademark of Medical Guardian, LLC