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Medical Guardian MobileHelp Philips Cares Lifeline Medical Alert by Connect America Bay Alarm Medical LifeFone LifeStation GetSafe GreatCall ADT Medical Alert Life Alert Walgreens Ready Response Alert1 Medical Alarm One Call Alert VRI CVS Medical Alert Senior Safety ResponseLINK Rescue Alert MedGuard Alert - Lifewatch USA MediPendant Life Protect 24/7 Medical Care Alert HelpButton
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Price Medical Guardian
Philips Cares Lifeline
Life Alert
Cost for Equipment Free equipment (excluding the Freedom Guardian & Mini Guardian) and no set-up or activation or charges. Shipping is $12.50 but waived with semi- annual and annual payment plans. Activation fees start at $50 for the HomeSafe system but can be waived The cost for equipment and shipping of the basic Life Alert system is free, however, there is a one-time setup fee that costs between $96 - $198 depending on which program you choose. The most basic package should be an easy self-installation. This equipment fee includes all the equipment programming, life-time maintenance of the equipment, installation and activation.
Cost Per Month Cost per month starts at $29.95 and up. Monthly fees start at $29.95 The monthly cost of the Life Alert systems range between $49.95 to $89.85 per month, depending on which system you choose.
Advance Payment Discounts Yes No, none at this time Yes, pay annually and get one month free.
Monitoring Agreement Term No contracts. Can cancel anytime. If you cancel mid-month, you will be refunded the amount you pre-paid. Month-to-month. Can cancel anytime. 3 Years and the rate is fixed during the contract term. In addition, if your loved one was to pass away while at home alone, Life Alert would refund 100% of all services that were received, including the installation fee.
Repairs or Replacement Charges None, replacements shipped free for defective equipment and battery replacements. Optional $7.00/month Protection Plan for damaged or lost equipment that could cost up to $350.00 to replace without it. None, unless you lose it, then replacement costs can range from $50-$80 depending on which system you choose - plus shipping. None, replacements shipped for free if it is an equipment malfunction. Life Alert offers a free lifetime warranty on its equipment, but it costs $49.00 to replace a lost pendent.
Cancellation Policy & Discounts Medical Guardian
Philips Cares Lifeline
Life Alert
Cancel at Any Time Yes Yes. Shipping and previously paid months not refunded. They do provide a prepaid shipping label to return equipment upon your cancellation. No. Can cancel only with proof that 24-hour care is required for your loved one (in-home, nursing home, or a long-term care facility) or if your loved one passes away.
Senior Discount No No No
Other Discounts No Yes, they offer a military discount & AARP discount. The AARP discount is 15%. The exact amount of the military discount unknown (we were told between 10-30%). Ask to speak to the loyalty department to get the exact discount amount. 2 free months of service if you refer a customer to them and they stay with the service for at least 90 days.
Equipment Medical Guardian
Philips Cares Lifeline
Life Alert
Approximate Button Range in Typical Home The Classic Guardian and Family Guardian systems have a 1300 ft. range. The Home Guardian system has a 600 ft. range. 100-200 ft for the HomeSafe Standard system with landline connection. Can do voice extension if you have a landline and that will broaden the range. Wireless unit works a longer distance, but exact numbers were not given. Up to an 800 ft. radius.
Watch/Button Battery Life Battery will last approximately 3-5 years. Has low battery indicator. 18-month battery Up to 7 years, per their website, or up to 10 years for Life Alert Mobile and Life Alert HELP Button options. On one call with a sales rep, we were told all of their equipment had a 10 year battery life.
What Happens if I Lose Power Approximately 32 hours of backup battery 30 hours of battery backup 72 hours of battery backup
Is the Watch/Button Waterproof Yes Yes Yes
How Can The Button Be Worn Neck and wrist options. Can choose both when ordering but a 2nd button will cost $2.00/month. Pendant or wrist, depending on device selected. Pendant and wrist. You get both when you order.
UL Certified Equipment Yes No, but Listed by ETL (an OSHA Nationally Recognized Test Laboratory) to UL Standard 1637 - Home Healthcare Signaling Equipment and FDA registered. Yes
Does The System Automatically Test Itself To The Monitoring Center Monthly Yes, the system is automatically tested weekly. No, but it sends a trouble signal. We were told they provide self-diagnostic equipment.
24 Hour Technical & Customer Support 24-hour emergency support is available. Customer Support is available 9:00 AM - 9:00 PM EST on weekdays and 9:00AM to 5:00PM EST on weekends. Customer service available 6 days a week: - Monday - Friday: 8am-10pm EST - Saturday: 8am - 6pm EST
Yes, except on Sundays
Monitoring Station Medical Guardian
Philips Cares Lifeline
Life Alert
TMA Five Diamond Certified Monitoring Center Yes, but not company owned. No, but their dispatchers are EMD certified Yes
Typical Response Time When Button Pressed Approximately 30-45 seconds Approximately 20 seconds Life Alert's emergency response time is approximately 15 - 20 seconds
Other Options & Information Medical Guardian
Philips Cares Lifeline
Life Alert
How Fast Does System Ship Ships same day if received and processed by 3:00 PM EST Equipment shipped same day Ships via UPS and arrives in approx. 3 business days. With professionally installed systems, you will also receive a phone call to schedule the installation of the equipment.
Do You Need Separate Systems For Mom & Dad No, but an additional button is $2.00/month. No. $10.00/month (or more) for additional button for anyone living in your home. No. Add $10.00 per month plus $49.00 for the additional pendant.
Optional Advanced Features Medical Guardian
Philips Cares Lifeline
Life Alert
Activity or Inactivity Monitoring Yes, with the Family Guardian No No
Senior Fall Detection Yes . With all systems except the Freedom Guardian.Yes with the HomeSafe with AutoAlert system and GoSafe2 options. No
Cellular or No Phone Line Yes. Home Guardian, Mobile Guardian, Active Guardian, Freedom Guardian, and Mini Guardian Yes with the HomeSafe Standard with cellular connection and GoSafe2 options. Yes. $10.00 additional per month
Non-GPS Mobile Alert System For Protection On The Go No No No
Smoke or Carbon Monoxide Protection No No Not anymore
GPS Medical Alert Tracking System Yes. Mobile Guardian, Active Guardian, Freedom Guardian Smart Watch, and Mini Guardian Yes with GoSafe2. Yes, with their Life Alert Mobile system. Medical Alert Review Read Review Read Review Read Review
Star Rating
Special Offers Medical Guardian
Philips Cares Lifeline
Life Alert
Special Offers For Our Visitors DISCLOSURE: We may receive referral fees from this company for purchases or inquiries made by you. Thanks to your support, we can maintain the website & offer you special discounts, at no cost to you.
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Flexible Payment Options + Free Stuff! 50% Off Mini Guardian Equipment!
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Annual + Free Month, 2nd button, Lockbox & Ground Shipping
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Backed by the Philips Name
A+ Rated by the Better Business Bureau
FDA Registered
Professional Installation Available
None at this time