Compare Medical Alert Systems

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Medical Guardian Logo

Medical Guardian Pendant

Philips Lifeline Logo

Philips Lifeline HomeSafe Standard Medical Alert System

Life Alert

Life Alert � Watch Pendant

Medical Guardian
Lifeline Systems
Life Alert
Cost for EquipmentFree equipment (excluding the Freedom Guardian & Mini Guardian) and no set-up or activation or charges. Shipping is $12.50 but waived with annual payment plans.Activation fees start at $50 for the HomeSafe system but can be waivedThe cost for equipment and shipping of the basic Life Alert system is free, however, there is a one-time setup fee that costs between $96 - $198 depending on which program you choose. The most basic package should be an easy self-installation. This equipment fee includes all the equipment programming, life-time maintenance of the equipment, installation and activation.
Cost Per MonthCost per month starts at $29.95 and up.Monthly fees start at $29.95The monthly cost of the Life Alert systems range between $49.95 to $89.85 per month, depending on which system you choose.
Advance Payment DiscountsYesNo, none at this timeYes, pay annually and get one month free.
Monitoring Agreement TermNo contracts. Can cancel anytime. If you cancel mid-month, you will be refunded the amount you pre-paid.Month-to-month. Can cancel anytime.3 Years and the rate is fixed during the contract term. In addition, if your loved one was to pass away while at home alone, Life Alert would refund 100% of all services that were received, including the installation fee.
Repairs or Replacement ChargesNone, replacements shipped free for defective equipment and battery replacements. Optional $7.00/month Protection Plan for damaged or lost equipment that could cost up to $350.00 to replace without it.None, unless you lose it, then replacement costs can range from $50-$80 depending on which system you choose - plus shipping.None, replacements shipped for free if it is an equipment malfunction. Life Alert offers a free lifetime warranty on its equipment, but it costs $49.00 to replace a lost pendent.
Cancellation Policy & Discounts
Medical Guardian
Lifeline Systems
Life Alert
Cancel at Any TimeYesYes. Shipping and previously paid months not refunded. They do provide a prepaid shipping label to return equipment upon your cancellation.No. Can cancel only with proof that 24-hour care is required for your loved one (in-home, nursing home, or a long-term care facility) or if your loved one passes away.
Senior DiscountNoNoNo
Other DiscountsNoYes, they offer a military discount & AARP discount. The AARP discount is 15%. The exact amount of the military discount unknown (we were told between 10-30%). Ask to speak to the loyalty department to get the exact discount amount.2 free months of service if you refer a customer to them and they stay with the service for at least 90 days.
Medical Guardian
Lifeline Systems
Life Alert
Approximate Button Range in Typical HomeThe Classic Guardian and Family Guardian systems have a 1300 ft. range. The Home Guardian system has a 600 ft. range.100-200 ft for the HomeSafe Standard system with landline connection. Can do voice extension if you have a landline and that will broaden the range. Wireless unit works a longer distance, but exact numbers were not given.Up to an 800 ft. radius.
Watch/Button Battery LifeBattery will last approximately 3-5 years. Has low battery indicator.18-month batteryUp to 7 years, per their website, or up to 10 years for Life Alert Mobile and Life Alert HELP Button options.
On one call with a sales rep, we were told all of their equipment had a 10 year battery life.
What Happens if I Lose PowerApproximately 32 hours of backup battery30 hours of battery backup72 hours of battery backup
Is the Watch/Button WaterproofYesYesYes
How Can The Button Be WornNeck and wrist options. Can choose both when ordering but a 2nd button will cost $2.99/month.Pendant or wrist, depending on device selected.Pendant and wrist. You get both when you order.
UL Certified EquipmentYesNo, but Listed by ETL (an OSHA Nationally Recognized Test Laboratory) to UL Standard 1637 - Home Healthcare Signaling Equipment and FDA registered.Yes
Does The System Automatically Test Itself To The Monitoring CenterMonthlyYes, the system is automatically tested weekly.No, but it sends a trouble signal. We were told they provide self-diagnostic equipment.
24 Hour Technical & Customer SupportCustomer Support is available 9:00 AM - 8:00 PM EST (Monday - Friday) and 9:00AM to 5:00PM EST on Saturday. The monitoring center is always available for help 24 hours per day, 7 days per week.

Customer service available 6 days a week:
- Monday - Friday: 8am-10pm EST
- Saturday: 8am - 6pm EST

Yes, except on Sundays
Monitoring Station
Medical Guardian
Lifeline Systems
Life Alert
TMA Five Diamond Certified Monitoring CenterYes, but not company owned.No, but their dispatchers are EMD certifiedYes
Typical Response Time When Button PressedApproximately 30-45 secondsApproximately 20 secondsLife Alert's emergency response time is approximately 15 - 20 seconds
Other Options & Information
Medical Guardian
Lifeline Systems
Life Alert
How Fast Does System ShipShips same day if received and processed by 3:00 PM ESTEquipment shipped same dayShips via UPS and arrives in approx. 3 business days. With professionally installed systems, you will also receive a phone call to schedule the installation of the equipment.
Do You Need Separate Systems For Mom & DadNo, but an additional button is $2.99/month.No. $10.00/month (or more) for additional button for anyone living in your home.No. Add $10.00 per month plus $49.00 for the additional pendant.
Optional Advanced Features
Medical Guardian
Lifeline Systems
Life Alert
Activity or Inactivity MonitoringNoNoNo
Senior Fall DetectionYes. With all systems except the Freedom Guardian.Yes with the HomeSafe with AutoAlert system and GoSafe2 options.No
Cellular or No Phone LineYes. Home Guardian, Mobile Guardian, Active Guardian, Freedom Guardian, and Mini GuardianYes with the HomeSafe Standard with cellular connection and GoSafe2 options.Yes. $10.00 additional per month
Smoke or Carbon Monoxide ProtectionNoNoNot anymore
GPS Medical Alert Tracking SystemYes. Mobile Guardian, Active Guardian, Freedom Guardian Smart Watch, and Mini GuardianYes with GoSafe2.Yes, with their Life Alert Mobile system.
Star Rating

Freedom Guardian Smartwatch



Special Offers
Medical Guardian
Lifeline Systems
Life Alert
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Medical Guardian 1-800-988-8105



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  • Free Shipping & No Activation
  • A+ Rated by the Better Business Bureau
  • FDA Registered
  • Professional Installation Available
Philips Lifeline 1-855-681-5355



None at this time

Medical Alert Advice was created to simplify your search for the latest medical alert devices. We created this handy cost comparison guide to include many of the features you will be looking for when researching emergency response systems. Whether you are looking for monthly fee information, pendant options, medical monitoring or automatic fall detection, this comparison chart has it. You are able to see if the medical alert company you are interested in has gps tracking, gps mobile alert devices, and a backup battery in case of a power outage. We wish you luck in finding the right medical emergency system for you or your aging loved one!

Many questions were researched to compile this comparison and create our life alert reviews. This information may have been obtained from the company's website, telephone conversations with sales representatives, on-line chats, product brochures, and other website sources. If the information received during this research conflicted, we listed the most frequent answer. Be sure to verify that the service you choose is right for you and not to rely solely on the information provided on this website or others.

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*LifeStation logo is a registered trademark of LifeStation, Inc., Medical Guardian logo is a registered trademark of Medical Guardian, LLC, Philips Lifeline logo is a registered trademark of Philips N.V.