Compare Medical Alert Systems

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Medical Guardian Logo

Medical Guardian Pendant

Life Alert

Life Alert  Watch Pendant

Philips Lifeline Logo

Philips Lifeline Pendant

Price
Medical Guardian
Life Alert
Philips Lifeline
Cost for EquipmentFree equipment and no set-up or activation or charges. Shipping is $9.50 but waived with annual payment plans. Free shipping is also available with 90-day service commitments, when ordered by phone.The cost for equipment and shipping of the basic Life Alert system is between $95 - $198.
If you get their entire bundle, we were told they send a tech to install for free. The most basic package should be an easy self-installation.

One time $50 activation fee PLUS:
$19.99 for shipping and self-installation or
$99.00 for shipping and professional installation

Cost Per Month$29.95/month (plus sales tax in some states)The monthly cost of the basic Life Alert system is $49.95. Options like carbon monoxide, smoke and fire monitoring are no longer available. There is also a one time setup fee of $95 - $198, as mentioned above.

The first month is prorated and then they bill on the 3rd of the month after that.
Adding a HELP Button (Life Alert Classic) or Life Alert Mobile (Life Alert 50+) can add $20 to $40 per month.
$29.95/Month and up
Advance Payment Discounts$89.85/Quarterly (No Discount)
$179.70/Semi-Annually (No Discount)
$329.45/Annually (One Month Free)
Yes, pay annually and get one month freeNo, none at this time
Monitoring Agreement Term3-Month initial commitment (includes a 10-day grace period to cancel and receive a refund). You will also receive a refund for any pre-paid monthly services after the initial 3-month commitment.3 Years and the rate is fixed during the contract termCan cancel anytime
Repairs or Replacement ChargesNone, replacements shipped free for defective equipment and battery replacements. Optional $5.00/month Protection Plan for damaged or lost equipment that could cost up to $350.00 to replace without it.None, replacements shipped for free if it is equipment malfunction. It's $49 to replace a lost pendentNone, unless you lose it, then replacement costs can range from $50-$80 depending on which system you choose - plus shipping.
Cancellation Policy & Discounts
Medical Guardian
Life Alert
Philips Lifeline
Cancel at Any TimeYesNo. Can cancel only with proof that 24-hour care is required for your loved one (in-home, nursing home, or a long-term care facility) or if your loved one passes away.Yes. Shipping and previously paid months not refunded. They do provide a prepaid shipping label to return equipment.
Senior DiscountAARP discount is 10% off an annual plan.NoNo
Other DiscountsVeteran discount is 10% off an annual plan. Can only use one discount at a time. Other limited time offers may be available.2 free months of service if you refer a customer to them and they sign-up for service.Yes, 30% military discount
Equipment
Medical Guardian
Life Alert
Philips Lifeline
Approximate Button Range in Typical HomeThe Classic Guardian has a 1300' range.Up to an 800 ft. radius.Depends on home - 400-800 ft. range. Was told by sales rep that a 2000 Sq. ft. colonial home needs 2 units, at an additional cost.
Watch/Button Battery LifeBattery will last approximately 3-5 years. Has low battery indicator.Up to 7 years, per their website, or up to 10 years for Life Alert Mobile and Life Alert HELP Button options.
On one call with a sales rep, we were told all of their equipment had a 10 year battery life.
18 month battery
What Happens if I Lose PowerApproximately 32 hours of battery backup72 hours of battery backup30 hours of battery backup
Is the Watch/Button WaterproofYesYesYes
How Can The Button Be WornNeck and wrist options. Can choose both when ordering but a 2nd button will cost $2.00/month.Pendant and wrist. You get both when you order.Pendant or wrist. Choose when ordering
UL Certified EquipmentYesYesNo, but Listed by ETL (an OSHA Nationally Recognized Test Laboratory) to UL Standard 1637– Home Healthcare Signaling Equipment and FDA registered.
Does The System Automatically Test Itself To The Monitoring CenterMonthlyNo, but it sends a trouble signal. We were told they provide self-diagnostic equipment.Weekly
24 Hour Technical & Customer Support24-hour emergency support is available. Customer Support is available 9:00 AM - 9:00 PM EST on weekdays and 9:00AM to 5:00PM EST on weekends. Yes, except on SundaysNo. Customer service available 6 days a week, 8-10 M-F and and 6 hours on Sat
Monitoring Station
Medical Guardian
Life Alert
Philips Lifeline
TMA (CSAA) Five Diamond Certified Monitoring CenterYes, but not company owned.YesNo,but their dispatchers are EMD certified
Typical Response Time When Button PressedApproximately 30-45 secondsApproximately 15 - 20 secondsApproximately 20 seconds
Other Options & Information
Medical Guardian
Life Alert
Philips Lifeline
How Fast Does System ShipShips same day if received and processed by 3:00 PM ESTShips via UPS and arrives in approx. 3 business days. With Life Alert Classic or Life Alert 50+,you will also receive a phone call to schedule the installation of the equipment in anticipation of its approximate arrival.Equipment shipped same day
Do You Need Separate Systems For Mom & DadNo, but an additional button is $2.00/month.No. Additional $10 per month which includes the service and additional pendantNo. $10.00/month (or more) for additional button
Optional Advanced Features
Medical Guardian
Life Alert
Philips Lifeline
Activity or Inactivity MonitoringNoNoNo
Senior Fall DetectionYes. Home Guardian and Premium Guardian (optional).NoYes with the HomeSafe with AutoAlert system $44.95 and up
Cellular or No Phone LineYes. Home Guardian, Mobile Guardian and Premium GuardianYes. $10.00 additional per monthYes with HomeSafe Wireless (add $12/month) and GoSafe (add $10/month)
Non-GPS Mobile Alert System For Protection On The GoYes. Alert 911 Assist option (911 phone) that can be added to the Classic Guardian or Home Guardian systems for $10.00/month.NoNo
Smoke or Carbon Monoxide ProtectionNoNot anymoreNo
GPS Medical Alert Tracking SystemYes. Mobile Guardian and Premium GuardianYes, with their Life Alert Mobile system, which is included in the Life Alert 50+ package.Yes - GoSafe $54.95/month and up + $149 for Button
Special Offers
Medical Guardian
Life Alert
Philips Lifeline
Special Offers For Our Visitors

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Medical Guardian 1-800-988-8105
1-800-988-8105
None at this timeNone at this time
Star Rating

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3 1/2 out of 5 stars

4 out of 5 stars


Many questions were researched to compile this comparison and create our life alert reviews. This information may have been obtained from the company's website, telephone conversations with sales representatives, on-line chats, product brochures, and other website sources. If the information received during this research conflicted, we listed the most frequent answer. Be sure to verifiy that the service you choose is right for you and not to rely soley on the information provided on this website or others.

*LifeStation logo is a registered trademark of LifeStation, Inc., Medical Guardian logo is a registered trademark of Medical Guardian, LLC, Philips Lifeline logo is a registered trademark of Philips N.V.