About Us

Who We Are

Since 2009 Medical Alert Advice has helped thousands of people make informed decisions for themselves and the ones they love by providing clear, accurate, and easy to read information about medical alert systems. Since we’ve been reviewing medical alert systems for so many years, we have the experience and knowledge that you can only gain over time. As we look back over our decade plus years, we’ve seen the medical alert industry evolve from simple push-button pendant systems that required a telephone landline, to the introduction of early fall detection systems, and finally to today’s GPS smart-watch based devices with telehealth technologies and GPS location services built right in.

“If you are interested and/or in need of purchasing a medical alert device system for yourself or a family member, check out the legitimate companies ratings/reviews at medicalalertadvice.com.”

Bucks County PA Consumer Protection August 7, 2018 Trouble Shooter: Medical Alert Scam Targeting Bucks County Seniors Bucks County Currier Times – phillyburbs.com

During our first few years, we found that it would be difficult for the average person to get all the facts needed to make an informed decision on such an important service. There was really only one company back in 2009, LifeStation, that had pricing and online ordering right on their website. That meant that they had to have fixed pricing and had to provide quite a bit of transparency. That was refreshing since most other companies required you to call to get information and you had to know what to ask and what the correct answer would be in order know you were being told the truth. Knowing what to ask made all the difference and that’s what made Medical Alert Advice different than the few other sites you could have come across. You were almost always dealing with high-pressure commission-based sales people that only had one goal in mind – to sell you a medical alert system. Today, not only have the systems themselves evolved, but so has the sales process. Most companies now provide fixed pricing with online ordering. But with the complexity of today’s systems, it’s actually best to call to be sure you’re getting what you really need. Many phone reps are still commissioned based, but they typically provide good information and can many times give you extras like waive activation fees, provide free lock boxes, and free shipping.

Our Team Members

Noelle Greenway

Noelle Greenway HeadshotOur content and social media manager, Noelle Greenway, comes with a specialty in the health, wellness and senior care industries. She had been working with Medical Alert Advice since 2013, so she has years of experience evaluating and writing medical alert system reviews and has personally researched dozens of medical alert systems. Noelle graduated from Florida State University with a degree in Psychology. After helping start-up medical brand DentalPlans.com grow into an industry leader, she branched out on her own and started her own business. Since then, she has helped several health and wellness companies build their brands online such as Queen City Elder Care, Doctor Aromas and The Yoga Sanctuary.

Haley Burress

Haley Burress Headshot With more than 10 years of experience working in national and local leadership positions in senior living communities, Haley Burress is more than just a knowledgeable writer. Haley currently writes full-time for organizations that serve older adults, professional and family caregivers, and other vulnerable populations and has been working with Medical Alert Advice since 2019. Haley has worked in all levels of senior care: independent living, assisted living, memory care, and skilled nursing. Once she began writing full-time, she has been able to publish resource books for senior living professionals as well as to write content and training curriculum for vulnerable populations and the caregivers who serve them. Haley has a B.S. in Public Health Care Administration and a Master in Recreation Therapy Administration.

Who better to edit our content than long-time industry veterans from the life safety and electronic security industry like Pat Shepherd and others. Their experience in the design and support of fire, panic, and burglar alarm systems along with working with in-house and outsourced monitoring centers gives us a unique perspective not had by other sites. So rest assured that we intimately understand what central station receivers are and how they operate, what languages (Contact ID and SIA) your medical alert system “speaks” when communicating to the monitoring center, the difference between fully redundant monitoring centers and back-up only centers, how signals are transmitted from your medical alert device through a cellular network as compared to landline phone service, and so much more.

Our Review Guidelines

To learn more about how we rank medical alert providers and our star rating system, please see Our Review Guidelines to learn more.

We sincerely hope you find our reviews, product comparisons, and tips helpful, as thousands of others have through the years, and we would love to hear how Medical Alert Advice has helped you in your decision process. The Medical Alert Advice Team