GetSafe Review

Monthly Costs & Fees

System Relies Heavily on Being Able To Speak in an Emergency - Although the system helps to solve the problem of your loved one not wanting to wear a medical alert, it does require them to speak in an emergency situation, unless they are near a button or pull cord. If your mom or dad has a heavy accent or timid voice, consider adding the optional fall detection pendant.

No Activity Monitoring - Activity monitoring typically requires the user to check-in with the system by pressing a button once every 24 hours or automatically checked with motion sensors and door contacts.This is very beneficial as it allows you to know that your loved one is active and about each day.

No Carbon Monoxide and Smoke Detection - Both are important features to have in your home and GetSafe used to offer these as an add-on to your service. Many medical alert companies do not offer these devices.

Equipment Fees- With most medial alert companies eliminating equipment fees, having users pay upfront can get costly. You do however own the equipment as opposed to leasing it. With technology rapidly changing, we do not prefer purchasing medical alert equipment. Plus, it may not work with any other medical alert providers so there's no real advantage.

No Automatic Testing – Automatic testing gives you peace of mind that your system is in working order. We suggest you test your system manually every week. This may be difficult for some seniors to remember but is important to do.

No Discount for Advanced Payments – Although they don’t give a discount on services when paying monthly, they do offer free perks like free expedited shipping or a free lock box.

Frequently Asked Questions (FAQs)

What Others Are Saying About GetSafe

We like the fact that GetSafe helps to solve the problem with seniors not wanting to physically wear a medical alert device. But what if your loved one has a weak voice, strong accent or can't speak in an emergency? You should consider adding the fall detection pendant for added peach of mind. GetSafe’s equipment is sleek and modern looking and is completely wireless. It does not require professional installation so users can simply install themselves or watch helpful videos on GetSafe’s website.

GetSafe offers a well-rounded amount of medical alert device options such as fall detection, voice-activated wall buttons, in-home and on-the-go protection. Their monthly monitoring price is very competitive for their basic service however can add up quickly when adding on additional services such as automatic fall detection and the GPS mobile unit.

We also like that there are no contracts with GetSafe and their pricing is upfront and well explained on their website. Per GetSafe their in-home range is quite large, covering 1,300 ft plus you can extend this with the use of wall buttons.

This system may not be good for those who live in rural areas or areas where there is spotty AT&T coverage. Keep in mind when you pay the equipment fees, they are yours to keep although there is a 30-day grace period to try it out for free. If you need to place a call to GetSafe’s customer service line, you can expect friendly service without a pushy sales agenda. 

Although our experience with this company had these results, your experience may be different. If you're interested in this company's services, contact them to judge for yourself.