Life Alert ® FAQ

Life Alert Frequently Asked Questions

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Updated: October 10, 2019

Life Alert Medical Alert



What is Life Alert’s ® Emergency Response Mailing Address?

16027 Ventura Blvd #400
Encino, CA 91436-2747

What is Life Alert’s ® Website?

What is Life Alert’s ® Phone Number?

When can I call Life Alert ®? 24/7 support except Sundays. Existing Life Alert customers can contact Life Alert anytime day or night in an alert emergency simply by pressing their alert button.

Is Life Alert ® BBB Rated?  Yes, Life Alert® is accredited by the BBB.  See Life Alert’s ® Better Business Bureau Rating.

LifeStation BBB Accredited

What Types of Services Does Life Alert ® Offer?  Life Alert ® offers monitoring services for medical emergencies, fire protection, carbon monoxide (CO) gas protection, home intrusion, mobile help with GPS, and smartphone apps.

What Products Does Life Alert ® Offer?  Life Alert’s ® products include traditional medical alert buttons that are either worn as pendants around your neck or on your wrist like a watch.  They have optional add on services including:  smoke alarms, carbon monoxide (CO) detectors, mobile help button with GPS, and a smartphone app for emergencies.

How long has Life Alert ® Been in Business?  Since May 1987 according to the Better Business Bureau

Does Life Alert ® Service My Area?  Life Alert ® services the entire U.S.

How Do I Get Life Alert ® Service?  Life Alert ® can be ordered only by phone.

Is Life Alert ® on social media?  Yes, Life Alert ® maintains the following social media presence: