{"id":222,"date":"2009-10-02T08:00:23","date_gmt":"2009-10-02T12:00:23","guid":{"rendered":"https:\/\/www.medicalalertadvice.com\/?p=222"},"modified":"2018-01-10T17:07:17","modified_gmt":"2018-01-10T22:07:17","slug":"why-is-a-tma-csaa-five-diamond-certified-monitoring-center-important-for-medical-alert-monitoring","status":"publish","type":"post","link":"https:\/\/www.medicalalertadvice.com\/articles\/why-is-a-tma-csaa-five-diamond-certified-monitoring-center-important-for-medical-alert-monitoring\/","title":{"rendered":"Why is a TMA (CSAA) Five Diamond Certified Monitoring Center Important For Medical Alert Monitoring?"},"content":{"rendered":"
\"Companies<\/a>

Top Companies That Are TMA (CSAA) Five Diamond Certified<\/p><\/div>\n

Who is TMA (formally CSAA)?<\/h2>\n

Central station, monitoring center, central monitoring facility, and dispatch center are all terms used to describe the place where your medical alert monitoring is performed. There are many different standards that can be used to rate these facilities.\u00a0 You may have heard the terms UL-Listed<\/em> or FM Approved<\/em> used to describe these operations.\u00a0 Since there are no laws that are required by central stations to follow, many central stations choose to be certified or approved by outside organizations which have standards that must be followed.\u00a0 One of these professional organizations is the The Monitoring Association<\/strong>\u00a0or TMA<\/strong> (formally CSAA).<\/p>\n

The Monitoring Association (TMA)<\/h2>\n

CSAA stands for the Central Station Alarm Association and it has been around since 1950 but has recently changed to TMA which stands for The Monitoring Association. It’s an organization that works with UL-Listed and FM Approved central monitoring facilities.\u00a0 One of its major goals is the development of industry standards to assure optimum central station performance levels.<\/em> Any central station can join the TMA (CSAA), if they meet certain criteria.\u00a0 One of which is being UL-Listed by Underwriter’s Laboratories, Inc. or FM Approved by Factory Mutual Research Corporation.\u00a0 This is very important.<\/p>\n

Being rated by either of these agencies requires very strict guidelines and a substantial investment by the monitoring facility.\u00a0 It also includes continual inspections by these agencies.\u00a0 Since you have to be rated by one or both of these agencies to join the TMA (CSAA), as a central station, you already know that these companies adhere to higher standards by just being a member.\u00a0 But, the TMA (CSAA) took this one step further by creating the TMA (CSAA) Five Diamond Certification<\/strong> program\u00a0and this is the distinction that Medical Alert Advice prefers when recommending a medical alert monitoring center. Each TMA diamond stands for a point of excellence the monitoring facility must achieve.<\/p>\n

What are points of excellence in the Five Diamond Program?<\/h2>\n

These are the benefits you receive by working with a TMA (CSAA) Five Diamond Certified company<\/p>\n