{"id":7278,"date":"2010-02-13T16:18:03","date_gmt":"2010-02-13T21:18:03","guid":{"rendered":"https:\/\/www.medicalalertadvice.com\/?page_id=7278"},"modified":"2023-09-25T08:10:13","modified_gmt":"2023-09-25T12:10:13","slug":"senior-safety-review","status":"publish","type":"page","link":"https:\/\/www.medicalalertadvice.com\/reviews\/senior-safety-review\/","title":{"rendered":"Senior Safety Review"},"content":{"rendered":"
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Senior Safety has a well-rounded service package with a more personable sales approach. What we mean is that they appear to be more up front than some of their competitors about their equipment and their 3rd party monitoring service provider. They also don’t try to make it too difficult to find out information about their company, as other medical alert companies may do. We also appreciate their 30-day money back guarantee and no-long term contracts.<\/p>\n
There are four medical alert system packages that Senior Safety offers with the option to add automatic fall detection to the first three systems below:<\/p>\n
1.\u00a0Home Alert with or without Fall Detection:<\/strong> In-home system that uses a landline. This system has a unique feature called “family check-in.” You can check in on your aging loved one through the base unit’s two-way speaker system. It also has a medical alert button range with 1,000 feet that will work inside and around the outside of your home and is completely waterproof. The system features Answer Assist which can allow you to answer calls by pushing your medical alert button. Add automatic fall detection for an additional monthly fee.<\/p>\n 2.\u00a0Home Alert<\/strong>\u00a0Cellular System with or without Fall Detection:<\/strong> In-home system that does not require a landline and has an easy set-up. It is powered off of AT&T’s cellular network, however you do not need a plan with AT&T to utilize this service as all costs are included in your monthly fee. You will need 4G LTE cellular coverage available in your area to use this service. Add automatic fall detection for an additional monthly fee.<\/p>\n 3.\u00a0Mobile-Go Alert System:<\/strong>\u00a0Small button that gives you on-the-go medical alert coverage with GPS tracking and is showerproof. It must be worn around the neck if order to detect falls. The GPS works off the AT&T network so be sure you have coverage in your area. Also available with the automatic fall detection add-on feature.<\/p>\n 4. Smartwatch: <\/strong>Senior Safety has recently come out with a Mobile-Go Smartwatch. This water-resistant watch provides 24-hour emergency response with just a push of a button. We like that you can add automatic fall detection for an additional cost.<\/p>\n Service Provider:<\/strong>\u00a0Senior Safety was formally known as American Senior Safety and have owned and operated their medical alert monitoring company since 1996. CVS Medical Alert is a reseller service provided by CVS Health, in partnership with Aloe Care Health.<\/p>\n Pricing:<\/strong>\u00a0The CVS Medical Alert system has a starting cost of $29.99 per month with an equipment fee starting at $149.99. Senior Safety, however, starts at $19.99 per month with no initial cost for equipment or their in-home systems. However, their mobile options do have a one-time equipment fee.<\/p>\n Contract and Cancellation:<\/strong>\u00a0Both CVS and Senior Safety systems do not require long-term contracts and allow you to cancel at any time.<\/p>\n Features:<\/strong>\u00a0 Senior Safety recently added a SmartWatch as a mobile medical alert option. Otherwise, their offerings are similar to many others in the industry. CVS Medical Alert, on the other hand offers features like temperature and air quality monitoring, caregiver app, and automatic fall detection in their Essential Bundle.<\/p>\n Support and Response:<\/strong>\u00a0Both services provide 24\/7 emergency response services. CVS\u2019s monitoring service is provided by Aloe Care Health and is a TMA Five Diamond Certified center. Senior Safety does not own their monitoring center and it is not TMA Five Diamond Certified.<\/p>\n No equipment or set-up charges, free shipping, month-to-month contract, 30-day money back guarantee, lifetime price lock guarantee, automatic weekly tests of the console to the central monitoring station, CPR and EMD certified operators, and 150 foreign languages available. Lots of medical alert coverage options including GPS and automatic fall detection.<\/p>\n Do not operate their own monitoring facility, no pill reminder option. Need to pay first two months in advance. No-phone line system and Mobile GPS system require AT&T to be available in your area. No wellness or activity monitoring options. No carbon monoxide or smoke detector options available. Monitoring center is not TMA Five Diamond certified.<\/p>\n Senior Safety and Lifeline both feature an in-home system, with or without a landline, that includes automatic fall detection as an add-on feature and a mobile on-the-go system option. Both companies offer a cancel at any time policy with no long-term contracts. Senior Safety however has much more simplified pricing options and is more affordable than Lifeline\u2019s systems. Both companies do not have TMA Five Diamond certified monitoring centers, however, Lifeline does own and operate their center where as Senior Safety does not.<\/p>\n <\/p>\n<\/div>\n <\/p>\n Senior Safety offers very competitive medical alert monthly fees in the marketplace. They do not require any long-term contracts so you can cancel anytime. When you sign up, you will be asked to pay 2 months in advance. If you sign up in the middle of the month, the first month will be prorated. With such competitive monthly costs, we feel this is a minor inconvenience. Shipping is free when you pay quarterly or annually and there are no added equipment costs. Please note, they do not offer advanced payment discounts. Senior Safety also offers a lifetime price guarantee so once you are a customer, your payment will never increase. The Mobile-Go Alert has a one-time device cost of $75 and the Smartwatch has a one-time device cost of $99.<\/p>\n <\/p>\n<\/div>\nSenior Safety vs. CVS Symphony Medical Alert System<\/h2>\n
PROS<\/h2>\n<\/div>\n
CONS<\/h2>\n<\/div>\n
Senior Safety vs. Lifeline<\/h2>\n
RATING:<\/strong>\u00a0<\/h2>\n
COMPARE DEVICE FEATURES:<\/h2>\n
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\n \n PROS & CONS TO CONSIDER<\/span><\/h2>\n<\/td>\n
\n \n Price<\/td>\n \n \n Cost for Equipment<\/strong><\/td>\n Free equipment with free shipping when paying quarterly or annually.<\/td>\n<\/tr>\n \n Cost Per Month<\/strong><\/td>\n Monthly fees start at $19.00 and they require the first 2 months to be paid in advance.<\/td>\n<\/tr>\n \n Advance Payment Discounts<\/strong><\/td>\n No<\/td>\n<\/tr>\n \n Monitoring Agreement Term<\/strong><\/td>\n Month-to-month<\/td>\n<\/tr>\n \n Repairs or Replacement Charges<\/strong><\/td>\n None, replacements shipped. If the pendant is lost there’s a $35.00 replacement fee. You can add an optional protection plan for an additional $4.00 per month.<\/td>\n<\/tr>\n \n Cancellation Policy & Discounts<\/td>\n \n \n Cancel at Any Time<\/strong><\/td>\n Yes, has 30-day money back guarantee and you must return the equipment upon cancellation.<\/td>\n<\/tr>\n \n Senior Discount<\/strong><\/td>\n No<\/td>\n<\/tr>\n \n Other Discounts<\/strong><\/td>\n Refer a friend program. Receive one month free when they sign up.<\/td>\n<\/tr>\n \n Equipment<\/td>\n \n \n Approximate Button Range in Typical Home<\/strong><\/td>\n Panic button range 1,000′ from base unit.<\/td>\n<\/tr>\n \n Watch\/Button Battery Life<\/strong><\/td>\n Button reports when battery is low but lasts about 5 years.<\/td>\n<\/tr>\n \n What Happens if I Lose Power<\/strong><\/td>\n The in-home system has approximately 60 hours of battery back-up. Home phone service must be working for the medical alarm system to work in a power outage. If you have VoIP phone service through your cable TV provider (or other internet phone service) instead of a traditional landline, you may have issues during power interruptions.<\/td>\n<\/tr>\n \n Is the Watch\/Button Waterproof<\/strong><\/td>\n Yes, 100% waterproof and can be worn in the shower or bath<\/td>\n<\/tr>\n \n How Can The Button Be Worn<\/strong><\/td>\n Neck or wrist – you must choose when ordering. You can order an additional shower button for $95.00 or a wall button for $70.00.<\/td>\n<\/tr>\n \n UL Certified Equipment<\/strong><\/td>\n Yes<\/td>\n<\/tr>\n \n Does The System Automatically Test Itself To The Monitoring Center<\/strong><\/td>\n Weekly automatic test of the base unit. They suggest testing your button on a monthly basis.<\/td>\n<\/tr>\n \n 24 Hour Technical & Customer Support<\/strong><\/td>\n Monday-Friday 6am-6pm PST
\nSaturday-Sunday 6am-5pm PST
\nCall 1-888-473-2800<\/td>\n<\/tr>\n\n Monitoring Station<\/td>\n \n \n TMA\u00a0Five Diamond Certified<\/a>\u00a0Monitoring Center<\/strong><\/td>\n No<\/td>\n<\/tr>\n \n Typical Response Time When Button Pressed<\/strong><\/td>\n Approximately 20-30 Seconds<\/td>\n<\/tr>\n \n Other Options & Information<\/td>\n \n \n How Fast Does System Ship<\/strong><\/td>\n Orders usually ship same day. Takes approximately 3-4 days for delivery. Overnight shipping is available for $45.00.<\/td>\n<\/tr>\n \n Do You Need Separate Systems For Mom & Dad<\/strong><\/td>\n No. $35.00 charge for additional button.<\/td>\n<\/tr>\n \n Optional Advanced Features<\/td>\n \n \n Activity or Inactivity Monitoring<\/strong><\/td>\n No<\/td>\n<\/tr>\n \n Senior Fall Detection<\/strong><\/td>\n Yes<\/td>\n<\/tr>\n \n Cellular or No Phone Line<\/strong><\/td>\n Yes<\/td>\n<\/tr>\n \n Smoke or Carbon Monoxide Protection<\/strong><\/td>\n No<\/td>\n<\/tr>\n \n GPS Medical Alert Tracking System<\/strong><\/td>\n Yes<\/td>\n<\/tr>\n \n Special Offers<\/td>\n \n \n Special Offers For Our Visitors<\/strong><\/td>\n None at this time<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n MONTHLY COSTS & FEES<\/h2>\n