{"id":7101,"date":"2009-09-17T15:20:48","date_gmt":"2009-09-17T19:20:48","guid":{"rendered":"https:\/\/www.medicalalertadvice.com\/?page_id=7101"},"modified":"2023-08-07T08:28:40","modified_gmt":"2023-08-07T12:28:40","slug":"lifeline","status":"publish","type":"page","link":"https:\/\/www.medicalalertadvice.com\/reviews\/lifeline\/","title":{"rendered":"Lifeline Systems Review"},"content":{"rendered":"
<\/span><\/span><\/p>\n Lifeline medical alert service provides a comprehensive medical alert device<\/a> product with emergency response offerings and an informative website. Their core product line includes HomeSafe Standard, HomeSafe with AutoAlert, and On the Go (formally GoSafe2).They offer additional services such as a caregiving monitoring digital platform called Lifeline Cares which is great for seniors, caregivers, friends and their families. They also offer many outstanding features such as professional installation, automatic fall detection, and GPS location services.<\/p>\n Professional system installation (only if needed), no long-term contracts, optional Lifeline AutoAlert fall detector, many advanced system options, and automatic weekly tests of the console to the central monitoring station. Lifeline also offers a free caregiving platform for customers called Lifeline Cares. Special discount offered to Medical Alert Advice readers.<\/p>\n Higher monthly charge than some providers and higher-priced options compared to other companies, activation fees, equipment not UL listed (ETL listed instead), and they discontinued their activity monitoring option. They do not have a TMA Five Diamond Certified monitoring center. No carbon monoxide (CO detectors) or smoke detection options at this time. No medication reminders.<\/p>\n Lifeline Systems, formerly Philips Lifeline, was started in 1972 by gerontologist, Dr. Andrew Dibner and his wife, Susan Dibner, who was a sociologist. Dr. Dibner started developing the medical alert system technology in the early 1970s. By the late ’70s, they began selling their Lifeline System in the U.S. and Canada. In 2006, Philips acquired Lifeline Systems and the company name became Philips Lifeline. This allowed the company to reach more families across the U.S. with its services. In July 2021, Connect America acquired Lifeline from Philips, and the company name reverted to Lifeline Systems.Lifeline claims to be the very first provider of medical alert systems and services in North America and since 1983, they have served over 7.5 million people. Lifeline is headquartered in Framingham, MA. Their medical alert response call center is available 24\/7\/365 and is staffed with professionally trained multilingual call center agents.<\/p>\n When you are planning for your loved one to age in place, there are many things to consider like if they need protection in the home or on the go and if they need to add fall detection to their service package. In 2019, Lifeline introduced Lifeline Cares, a product that will allow you to monitor your loved one’s well-being and stay on top of their day-to-day care. Lifeline Cares is the evolution of Lifeline, aimed at supporting both seniors and their families through the aging journey. It allows them to keep their at-home lifestyle longer. Lifeline Cares enables a community of care circles to stay in touch, to have and share relevant information about their older loved ones, and see interactions with the Lifeline service. Lifeline Cares also helps to keep everyone on the same page and aims to lessen the stress and burden that families and adult friendships can feel when caring for an aging family member or friend. As caregiving in the US evolves, there can be many people involved in someone’s care. Lifeline looks to grow beyond the senior, and support their entire support system.<\/p>\n Lifeline’s service options include:<\/p>\n 1.HomeSafe Standard<\/strong>: In-home medical alert system that can be used with or without a landline with their cellular version. The products you will receive with this system are the in-home communicator base unit and either the pendant or wristband (whichever you prefer). The monthly fee for the landline version will cost less than the cellular model. The backup battery will be charged for up to 30 hours in the case of a power outage.<\/p>\n 2.HomeSafe with AutoAlert<\/strong>: Their HomeSafe Standard system includes fall detection which Lifeline refers to as AutoAlert. It can be used with or without a landline. When the system senses a fall, it will automatically send a help call to the monitoring center. Your system will include the same communicator base unit as the HomeSafe Standard, but with an AutoAlert pendant to be worn around your neck. You can choose the landline or cellular connection type when you order. They will take care of the cell connection option for you, so you won’t receive a separate bill from the cellular provider. The backup battery will be charged for up to 30 hours in the case of a power outage.<\/p>\n 3.On the Go<\/strong>: In-home and on-the-go system with automatic fall detection with no base station needed to set up. It is a single-piece wearable technology with two-way voice and GPS using five different location detection technologies. It comes with AutoAlert fall detection which Lifeline claims is the most proven fall detection technology on the U.S. market today. The system needs good coverage by AT&T’s wireless network to function properly. Included in your purchase are the On the Go Mobile button, battery charger, and quick set-up guide.<\/p>\n 4. Lifeline Cares:<\/strong> Lifeline Cares is the new caregiving management app used to support the Lifeline system. First, you will be asked to create a care circle which is a group of family and friends who actively participate in your loved one’s care. You will manage who will receive alerts and respond when help is needed. You can also share pictures and notes with the care circle team. You can check stats on your loved one such as mood, diet, mobility, memory and social interaction. This is a free offering to anyone who has Lifeline medical alert monitoring service.<\/em><\/p>\n <\/p>\n Lifeline and Lifefone are both reputable medical alert companies that offer products designed to provide safety and peace of mind to seniors and individuals with medical conditions. Lifeline boasts a long-standing presence in the market and is known for its reliable and user-friendly medical alert systems. Their products typically include wearable devices with fall detection capabilities, enabling prompt emergency responses in case of accidents or health emergencies. On the other hand, Lifefone offers a range of medical alert systems with optional features such as medication reminders and activity monitoring. They pride themselves on excellent customer service and customizable packages to suit individual needs. While both companies are committed to ensuring the well-being of their customers, Lifefone’s emphasis on personalization may appeal to those seeking tailored solutions. Ultimately, the choice between the two would depend on individual preferences and priorities.<\/p>\nLifeline Review Summary<\/h2>\n
Lifeline Pros<\/h2>\n
Lifeline Cons<\/h2>\n
Rating<\/h2>\n
Who is Lifeline<\/h2>\n
What Lifeline Cares Can Do For You<\/h2>\n
Lifeline Systems & Options<\/h2>\n
Lifeline Vs. Lifefone<\/h2>\n
Lifeline Cost & Fees<\/h2>\n