Walgreens Ready Response Review

Walgreens Ready Response System


Review Summary:

Walgreens Ready Response offers traditional medical alert systems, cellular based systems, GPS options, and fall detection all with a modern look and feel. Their services are actually provided by Tunstall Americas (a third party) and not directly by Walgreens.

There are four system packages that Walgreens Ready Response offers:
1. Vi - Home Based Unit: In-home system that uses a landline.
2. CEL - Home Based Unit: In-home system that does not require a landline.
3. Ready Response On the Go - Mobile Safety Device: On the go coverage the uses GPS and LBS that can be programmed to include fall detection
4. iVi - Intelligent Pendent with Fall Detection: In-home system with fall detection that can be used with or without a landline.



Pros:

No long-term contracts, dual monitoring centers in different geographic US locations, low battery signal sent for button.

Cons:

Walgreens is only a reseller of the service, could take 5-7 days to receive the system, no activity monitoring option.

Rating: 4



Compare Device Features:

Pros & Cons To Consider

How did Walgreens Ready Response do?
Price
Walgreens Ready Response Review

Cost for Equipment

None. Self Installation, but professional installation is available for a $75.00 fee.

Ready Response On the Go has a $14.99 activation fee.

Cost Per Month

$29.99/Month

Advance Payment Discounts

Yes
Quarterly: $28.99/month ($86.97)
Semi-Annually: $27.99/month ($167.94)
Annually: $24.99/month ($299.88)

Monitoring Agreement Term

Requires 30-day notice

Repairs or Replacement Charges

None, always covered by a full warranty and replacements shipped.  If unit is lost or damaged, there will be a replacement fee.
Cancellation Policy & Discounts
Walgreens Ready Response Review

Cancel at Any Time

Yes, with 30-days notice. You will get a pro-rated amount back for unused services, and you have to pay return shipping.

Senior Discount

No

Other Discounts

None
Equipment
Walgreens Ready Response Review

Approximate Button Range in Typical Home

390 ft. radius

Watch/Button Battery Life

Lithium battery with a 5 year life. Sends signal when low

What Happens if I Lose Power

Approximately 36 hours of battery backup

Is the Watch/Button Waterproof

Water resistant

How Can The Button Be Worn

Pendant, wristband, or belt-clip. All 3 options included.

UL Certified Equipment

Yes

Does The System Automatically Test Itself To The Monitoring Center

No, but we were told they will call you every 4-6 weeks to remind you to test the system.

24 Hour Technical & Customer Support

Yes
Monitoring Station
Walgreens Ready Response Review

TMA (CSAA) Five Diamond Certified Monitoring Center

No. Monitoring provided by Tunstall Americas.

Typical Response Time When Button Pressed

Under 1 Minute
Other Options & Information
Walgreens Ready Response Review

How Fast Does System Ship

5-7 business days to receive with the free shipping option

Do You Need Separate Systems For Mom & Dad

No. $4.99/month for a second user, who's information is on file at the monitoring center.
Optional Advanced Features
Walgreens Ready Response Review

Activity or Inactivity Monitoring

No

Senior Fall Detection

Yes, with the Ready Response On-The-Go Mobile Safety Device and the iVi Intelligent Pendent with Fall Detection.

Cellular or No Phone Line

Yes, with the CEL Home Based Unit or the Ready Response On the Go Mobile Safety Device.

Non-GPS Mobile Alert System For Protection On The Go

No

Smoke or Carbon Monoxide Protection

No

GPS Medical Alert Tracking System

Yes - With the Ready Response On the Go Mobile Safety Device.
Special Offers
Walgreens Ready Response Review

Special Offers For Our Visitors

None at this time



Likes:

Flexible Monitoring Agreement - You can cancel at anytime with 30 days notice.

24-Hour Support - Walgreens Ready Response has support available 24 hours per day.

Discounts For Advanced Payments - Discounts for quarterly, semi-annually, and annual payments are available.

Dual-Redundant Monitoring Centers - Has multilingual agents and redundant monitoring centers in different geographic US locations.

No Phone Line/Cellular Option - Since every household no longer has a traditional telephone line, having a reliable no phone line option is a must.

Mobile GPS Option - For seniors or even young children on the go, this may be an important option for you


Dislikes:

Walgreens is a Reseller - Walgreens is not in the business of monitoring medical alert systems. They are simply resellers of Tunstall America's services.

Cancel at Any Time Policy - If you are not happy with your system or service, you will have some out of pocket expenses for your first month of service. Having to commit to only 1-month of service is very reasonable though.

No Activity Monitoring - Activity monitoring typically requires the user to check in with the system by pressing a button once every 24 hours. This is very beneficial as it allows you to know that your loved one is active and about each day.

No Automatic System Tests - System's console does not automatically test monthly or weekly to the monitoring station. You must test the system yourself, but they will remind you every 4-6 weeks. 


Bottom Line:

Although Walgreens Ready Response is not actually monitored by Walgreens, you get some assurance that you will get good service with their name behind it. Their website has a lot of good information on it with a great FAQ section, that answers many questions you may have without having to make a call.

Per our last and most recent conversation with Walgreens Ready Response, we were able to get a friendly representative who answered all our questions promptly.

Although our experience with this company had these results, your experience may be different. If you're interested in this company's services, contact them to judge for yourself
Modified: 2017-12-12