Walgreens Ready Response Review

Walgreens Ready Response fees are comparable with other basic in-home traditional products on the market. The advanced payment discounts make Walgreens Ready Response very price competitive and free shipping is a nice perk. Their Mobile On-the-Go and new All-in-1 systems are very competitively priced within the medical alert market especially when you consider the advanced payment discounts. There are no long-term contracts and you can cancel anytime. Please note that a few of their advanced systems have a one-time activation fee.

Walgreens Alert System	Cost Per Month	Cost per Month if Paying Semi-Annually	Cost per Month if Paying Annually	Activation Fee
Home Based System *	$22.95	$19.95	$18.29	None
Cellular Home Based alert system *	$32.95	$29.95	$27.45	None
Fall Detection (Add on)	$10.00	N/A	N/A	None
On-the-Go Mobile Safety system	$37.95	$34.95	$32.04	None
All-in-1 Mobile w/ Fall Detection	$34.95	N/A	$32.04	$99.99
All-in-1 LTE with Fall Detection and Smart Cradle	$44.95	N/A	$44.95	$99.99

Flexible Monitoring Agreement - You can cancel any time with 30 days notice. 

24-Hour Support - Walgreens Ready Response medical alert has support available 24 hours per day.

Discounts For Advanced Payments - Discounts for semi-annual and annual payments are available and significant.

Dual-Redundant Monitoring Centers - Has multilingual capabilities and UL Listed redundant monitoring centers. 

No Phone Line/Cellular Option - Since every household no longer has a traditional telephone line, having a reliable no phone line option is a must.

Mobile GPS Option and Non GPS Options - For seniors or even young children on the go, mobile medical alert systems may be an important option for you.

Fall Detection Option - Since diabetics can have the tendency to faint and falls are common among seniors, automatic fall detection can be helpful because the user would be unable to press their medical emergency button. 

Two-Way Voice Pendant - Walgreens Ready Response is keeping up with the times and their new All-in-1 system will remove the need of a base unit in the home. You can call for help and speak directly into the pendant.

What We Dislike About Walgreens Ready Response

Verified reviews we found on TrustPilot describe users who are happy with Walgreen’s Ready Response’s products and services. One woman describes the speaker being loud enough to hear. Others describe being happy with the response times and overall protection of the system.

The few negative reviews we found spoke about the quality of the equipment being poor, the service inconsistent and difficult to set-up. Overall, we found more positive reviews than negative ones about Walgreens Ready Response. Their new All-in-1 system has recently hit the market so there are no user reviews on that system as of yet.

Walgreens is a Better Business Bureau Accredited company with an A- rating. This is not only for Walgreen's Ready Response but the entire Walgreen's brand. It has 460 complaints on file and 85 BBB reviews, with an average star rating of 1.25 out of 5, at the time of this review.

Connect America, who manages the medical alert services for Walgreens, is also a Better Business Bureau Accredited company with an A+ rating. It has 193 complaints on file and 21 BBB reviews, with an average star rating of 1 out of 5, at the time of this review.

Bottom Line

Although Walgreens Ready Response is not actually serviced by Walgreens, you get some assurance that you will get good service with their name behind it. Connect America, who provides the monthly monitoring service, has been in the medical alert industry for over 40 years. The Walgreens website has a lot of good information on it with a good FAQ section that answers many questions you may have without having to make a call. They do not offer a chat feature though. 

If you do have to call Walgreens Ready Response for any reason, we found their call representatives to be friendly and knowledgeable, however they will ask you personal questions and give you a lengthy sales pitch. Also, be prepared for potentially long call wait times. 

We like that Walgreens Ready Response has comprehensive medical alert system options. If you need a basic landline service or a GPS enabled one with automatic fall detection, they have it. The monthly service fees are reasonable and their advanced payment discounts can be significant. We are happy that Walgreens Ready Response is keeping up with the times and introducing their new All-in-1 two-way voice pendant. Many competitors already offer this product and it is certainly becoming more common in the medical alert industry.

It's unfortunate that the monitoring centers are not TMA Five Diamond certified but they are redundant and UL-Listed, which is still a plus.