Product Reviews
LifeStation Review

Review Summary: Experienced 30+ year monitoring company with easy to use-flexible equipment and monitoring options and great customer support.
Pros: No equipment or set-up charges, no long-term contact, 24/7 technical support, interchangeable wristband, necklace, or belt options included, CSAA Five Diamond UL Listed Monitoring Center, automatic weekly tests of the console to the central monitoring station, and best pricing options with many discounts available.
Cons: No pill reminder option
Rating: ![]()
Try LifeStation Today - Cancel at Any Time!
Using our link or ALERT911 product code will provide you with a monthly discount on the LifeStation service. We may also receive a referral fee if you decide to purchase and are happy with their service. This is how we can continue to research these companies, maintain the website, and provide this information to you at no cost.
Quick Stats:
| Most Important Things To Consider | |
| Pricing | LifeStation Review |
Installation/Equipment |
Free. Simple 5-Minute Self Installation |
Monthly Charges |
$29.95/Month ($26.95 after the ALERT911 & Senior Discount) |
Advance Payment Discounts |
$27.95 Annually ($24.95 after the ALERT911 & Senior Discount) $28.95 Quarterly ($25.95 after the ALERT911 & Senior Discount) |
Monitoring Agreement Term |
Can Cancel Anytime with 30 Days Notice |
| Repairs or Replacement Charges | None, Replacements Shipped |
| Cancellation Policy & Discounts | LifeStation Review |
| Cancel at Any Time | YES |
| Senior Discount | $1.00/Month |
| Other Discounts | Enter Online or Mention Product Code: ALERT911 to Save $2.00/Month. Can Be Combined With Senior Discount |
| Equipment | LifeStation Review |
| Approximate Button Range in Typical Home | Up to 400 feet |
| Watch/Button Battery Life | Lithium Battery Will Last Up to 4 Years With Normal Operation. Sends Signal When Low. |
| What Happens if I Lose Power | System Has Up to a 32 hours of Battery Backup |
| Is the Watch/Button Waterproof | Yes |
| How Can The Button Be Worn | Neck, Wrist, Belt-Clip. You Can Change at anytime |
| UL Certified Equipment | Yes |
| Does The System Automatically Test Itself To The Monitoring Center | Weekly |
| 24 Hour Technical & Customer Support | Yes |
| Monitoring Station | LifeStation Review |
| CSAA Five Diamond Certified Monitoring Center | Yes |
| Typical Response Time When Button Pressed | 20-30 Seconds |
| Other Options & Information | LifeStation Review |
| How Fast Does System Ship | Orders Received by 3:00PM EST are Shipped the Same Day |
| Do You Need Separate Systems For Mom & Dad | No. $3.99/month Additional Button |
| Activity Monitoring Available | Yes. It's an Additional $5.99 Per Month |
Likes:
Information Easy To Obtain – If you can't find the information you need on their website their toll-free number provides helpful, friendly assistance without any pressure to purchase. Unlike their competitors, the company's web site is by far the most informative-customer friendly site designed to give you what you need, when you need it.
Easy Installation & Set-Up - Simple 5 minute installation (see our Basic Installation & Set-Up video) with ability to wear your button as either a wristband, necklace, or with belt-clip. You can change your self at anytime.
Highly-Trained Personnel at its Own Monitoring Facility – LifeStation's UL Listed CSAA 100% Certified Five Diamond monitoring center provides its personnel with 160 hours of formal classroom training with mandatory examinations given at the end of each 40 hour segment. This 160 hour period is followed by an additional 80 hours of classroom and practical application training. After the initial six-week (240 hour) period, performance reviews are performed on a weekly basis for the first 3 months and in regular intervals after that.
Flexible Billing Options, Discounts, and Fixed Monthly Rates For Life – LifeStation has flexible billing options designed to save you money. Discounts are available for customers who choose to pay quarterly or annually rather than their standard monthly option. We also like the fact that their $1.00 per month senior discount applies whether you yourself are a senior or you are buying for a senior. You can also combine the senior discount with the $2.00 per month ALERT911 product code discount. Best of all, your discounted rates will not increase so long as you are a LifeStation customer.
Activity Monitoring – Activity monitoring or Activity Assurance, as LifeStation calls it, requires the user to check in with the system by pressing a button once every 24 hours. This is very beneficial as it allows you to know that your loved one is active and about each day. This is an optional service add on.
Automatic Weekly Tests – System's console will automatically test weekly to the monitoring station. Many companies offer a monthly test, while others offer no automatic testing at all.
Cancel at Any Time Policy– If you are not happy with your system or service, LifeStation will cancel your service with a simple 30-day notice.
Dislikes:
No Pill Reminder Option – Having the system remind you of when to take medication is a nice feature, although not required by all. Many of these services have the main unit console provide some sort of beep reminder on regular interval to remind you of when to take your medication. The downside to this option is that it will not tell you what or how much medication to take.
No Fall Detector Option – Since diabetics can have the tendency to faint, fall detectors can be helpful because the user would be unable to press their medical emergency button.
Bottom Line:
Based upon all of the phones calls, web research, and brochures reviewed, LifeStation is by far our top pick. Lets face it, they've got a great price, great product and they never hold anything back. Unlike other companies we have reviewed, their web site and customer service representatives are forthcoming with information to help you make an informed and educated purchase. This company practically invites you into their operation and holds nothing back.
Try LifeStation Today - Cancel at Any Time!
Using our link or ALERT911 product code will provide you with a monthly discount on the LifeStation service. We may also receive a referral fee if you decide to purchase and are happy with their service. This is how we can continue to research these companies, maintain the website, and provide this information to you at no cost.

