Medical alert monitoring systems are not off the shelf products that you buy at your local convenience store. Because of this, it can be difficult to compare systems “apples-to-apples.” That’s because comparing the system itself is only half of the battle. You need to also focus on the service provider. Why? Because medical alert monitoring is just that, “monitoring.”
Medical alert monitoring personnel are who you or your loved ones will interact with whenever you push the emergency pendant or button that you’re wearing around your neck, wrist, or belt. So since you’re comparing equipment as well as services, you may find it more difficult to compare them side-by-side. You could be comparing Company A with one type of equipment offering against Company B with another type of equipment offering. And in this industry, most companies don’t make it easy to do so. If you don’t believe me, give it a try yourself! Look at the company’s website and make some phone calls. You’ll find most don’t lay all their cards on the table in an easily laid-out way.
So what should you do? First figure out what you want the system for. They can be as simple as a button that’s pushed which sends a “medical alarm” signal to the monitoring company who then would call the local EMS, to systems that can monitor glucose levels and provide reminders of when to take medication.
If you’re caring for an elderly senior (or you’re a senior yourself) and simply want a way to feel more secure in your own surroundings with affordable 24-hour protection, consider a medical alert system with 2-way voice. This type of system is not typically offered by your local security company because they either don’t offer the 2-way voice option (the system acts like a speaker phone to the monitoring station once the button is pressed) or they don’t have the trained staff that specializes is medical alert monitoring services.
You’ll need to look at companies like LifeStation or Life Alert for these services. These medical alert companies, and others, (see our detailed reviews) can provide the specialized services that are required.
But you’re still asking yourself, “Which system is best?” One simple way to know is to ask others who use the services who they use. If you don’t know someone directly, you most likely know someone, who knows someone else, who does. Also, don’t overlook the research we’ve done here on this site, including our handy buyer’s guide and all our life alert reviews. When we speak and evaluate medical alert monitoring companies, we know what questions to ask, and what the most likely answers should be. That way, when we get an answer, we know we’re not just hearing a sales pitch!