Product Reviews
American Medical Alarms Review

Review Summary: American Medical Alarms
Pros: No equipment or set-up charges, month-to-month contract, 24-hour support, automatic monthly tests of the console to the central monitoring station, long range.
Cons: Do not operate their own monitoring facility, Have to choose between neck or wrist button when ordering, short console battery backup, No pre-pay or senior discounts available, No activity monitoring option, No pill reminder option.
Rating: ![]()
Quick Stats:
| Most Important Things To Consider | How Did American Medical Alarms Do? |
| Pricing | American Medical Alarms |
Installation/Equipment |
Free Self Installation |
Monthly Charges |
$24.95/Month |
Advance Payment Discounts |
None |
Monitoring Agreement Term |
Month-To-Month |
| Repairs or Replacement Charges | None, Replacements Shipped |
| Cancellation Policy & Discounts | American Medical Alarms |
| Cancel at Any Time | Yes. |
| Senior Discount | None. |
| Other Discounts | No. |
| Equipment | American Medical Alarms |
| Approximate Button Range in Typical Home | Coverage For Up To 6000 Sq. Ft. Home and 200'-300' Outside |
| Watch/Button Battery Life | Battery Will Last Approximately 7 Years |
| What Happens if I Lose Power | System Has 16-18 Hours of Battery Back-Up |
| Is the Watch/Button Waterproof | Yes |
| How Can The Button Be Worn | Neck or Wrist - You Must Choose When Ordering |
| UL Certified Equipment | Yes |
| Does The System Automatically Test Itself To The Monitoring Center | Monthly |
| 24 Hour Technical & Customer Support | Yes |
| Monitoring Station | American Medical Alarms |
| CSAA Five Diamond Certified Monitoring Center | No |
| Typical Response Time When Button Pressed | Approximately 45 Seconds |
| Other Options & Information | American Medical Alarms |
| How Fast Does System Ship | Orders received after 3:00 PM Eastern Time or on weekends will be shipped the following Business Day |
| Do You Need Separate Systems For Mom & Dad | No. $35.00 Charge For Additional Button |
| Activity Monitoring Available | No |
Likes:
Long Range Voice & Button – Claim to have the longest button and two way voice range. Remember that home construction and layout (among other things) can greatly impact wireless signal range and home acoustics can impact audio quality.
Automatic Monthly Tests – System's console will automatically test monthly to the monitoring station.
24-Hour Support – Support is available 24 hours per day.
Flexible Monitoring Agreement - You can cancel at anytime.
Dislikes:
Do Not Own Monitoring Center - They do not monitor their accounts themselves, but they do work with a central monitoring station which has dispatch centers in California and Texas.
Short Console Battery Life if Power is Lost - The system should provide at least 24-hours of battery backup if there is a power loss. American Medical provides 16-18-hours. Many companies provide 32-hours of standby battery.
No Activity Monitoring – Activity monitoring typically requires the user to check in with the system by pressing a button once every 24 hours. This is very beneficial as it allows you to know that your loved one is active and about each day.
No Pill Reminder Option – Having the system remind you of when to take medication is a nice feature, although not required by all. Many of these services have the main unit console provide some sort of beep reminder on regular interval to remind you of when to take your medication. The downside to this option is that it will not tell you what or how much medication to take.
No Fall Detector Option – Since diabetics can have the tendency to faint, fall detectors can be helpful because the user would be unable to press their medical emergency button.
Bottom Line:
American Medical Alarms has a competitive service offering. If you have DSL service, then you won't have to worry about adding a DSL filter, as their console has one built-in.
When monitoring a second person in the same home, we found that they do in fact gather separate information on the second person monitored. See our tip: Two Medical Alert Monitoring Systems For The Price of One? for more information on this type of service offering.
We do prefer companies that monitor their own accounts in their own CSAA 5-Diamond central stations. This provides better quality control with less parties involved.
Although our experience with this company had these results, your experience may be different. If you're interested in this company's services, contact them to judge for yourself.

